Visionary Consultants in Senior Living and HealthCare

In order to truly have a successful vision; you have to know the field. The best way is to be in the trenches, everyday. PPh Group is a unique division of The Philadelphia Protestant Home, a fully accredited continuing care retirement community in Northeast Philadelphia. We know what goes on in the trenches because PPh Group Staff includes the managers who oversee the operations of the Home.

We recognize the great challenges facing healthcare and other service-oriented providers. Cuts to reimbursement, a burgeoning senior population, technology and staffing costs, the sensitivities offamily dynamics that create customer relations issues -- all impact the ability to render valuable, needed services.

PPh Group represents a unique alternative to traditional consulting, because we are your colleagues. We’d like to be your partners as well. Our goal is to share what we have learned and what we foresee. Our multidisciplinary, proactive, and dynamic PPh Group blends with your team to generate results. Whether you must address current situations, or want to design new services to enhance revenue and client satisfaction, we can help. We integrate our diverse experience with your organization and focus on developing custom analyses and cost effective solutions that work for you.

PPh Group offers the following support services tailored to your specific needs:

• Dining Services: Self-op or contractual, consulting, systems support, QA, cost savings, RFP development, staff training and clinical services.
  
• Environmental Services: Self-op or contractual, consulting, systems support, Housekeeping, Laundry, Maintenance, Security, Grounds and Transportation.
  
• Facility Development and Management: Financial feasibility study through the actual design/build process and eventual day-to-day management.
  
• Financial Services: IT, SOS system integration, payroll system management, third party billing, budget planning process, payables/receivables, due diligence.
  
• Fund Development: Programs designed to enhance your fundraising, foundation or other benevolent activities. Planning and coordination of special and recognition events, major gift prospects and development of a planned giving program.
  
• Human Resource Management: Performance Management Programs, staff development and training, strategic planning, orientation and staffing assessments. Motivational talks, time management, etc.
  
• Marketing: Strategic planning and development of a marketing plan, marketing research, collateral materials development, and census development.
  
• Materials/Resource Management: Management and control systems for the purchase of goods and services, medical supplies, and durable medical equipment.
  
• Organizational Development and Strategic Planning: Interactive meetings with your staff and Board to develop an internal growth and planning strategy that encompasses all people and facets of your organization. Our philosophy of complete integration results in ownership and accomplishments.
  
• Printing and Reproduction: Reproductions, design, brochures, pamphlets, three-color capacity.
  
• Regulatory Compliance: Complete accreditation and compliance support including Policies and Procedures, mock surveys, and self-assessment training. Department of Health survey preparation and HIPAA regulatory compliance.

Best of all, PPh Group focuses on listening. We understand that you know your organization better than anyone does. As colleagues, we can brainstorm approaches to create solutions in a highly competitive market. Working with you, on a fee-for-service basis, creates the opportunity to bring like minds together for the ultimate good of your organization.

Robert A. Andres, President, PPh Group

215-697-8006 / 215-697-8137 (fax)

 

Lisa Burke, Associate Director, PPh Group

215-214-6640 / 215-697-8137 (fax)

 

WE CREATE SOLUTIONS
LINKING OUR MISSION TO YOURS